QUALITY DIGITIZING MATTERS
Regardless of what it costs, quality digitizing is the foundation of any embroidey project. We digitize for embroidery, applique, and laser / embroidery combo projects.
We accept customer supplied sew files. We will work with you to determine if they are right for your project. Typically we can make them work well and produce the quality you expect.
We sew a swatch for all new designs / projects to determine sew quality (not sewn for color reference). Typically customers approve the swatch via email. We require the swatch remain with us but can ship you a second sew at your expense. If a sewout for color approval is needed you will need to provide a sample of the garment being produced.
WHY CAN’T WE ENSURE BEST QUALITY ON CUSTOMER PROVIDED DIGITIZING?
Most people in this business believe a digitized logo is a digitized logo, but in reality digitizers are like artists. Digitizing requires the skill of knowing what the embroidery machine will do based on: fabric, logo, stitch direction, under stitching, threads, etc. Quality is NOT solely in the hands of the embroidery vendor. Starting with poor quality digitizing, you cannot create good embroidery.
In the hands of an experienced digitizer, they want to see and feel the garment before determining how to digitize the logo. Two major lists for concerns are the garment and the logo.
1. What material is it
These are all important factors. In reality, digitizing should be created for the specific garment used. However, to be cost efficient, most distributors choose to use the same digitized file on flats and hats. Using the same file can create issues when the design is being run on the machines. Fortunately, with experienced machine operators and quality machines, the issue can be overcome to some degree.
Can we use the same digitize file on knit hats that we use on windbreakers? This is not suggested as wind breakers pucker more and require fewer stitches to keep the design flat; while the thick materials require extra underlay stitching to keep the fabric down. Using our own digitizing allows us to edit the digitized file and adjust things, such as understitching, to work better on different materials. In many cases, provided digitized files limit our options to do edits.
Poor quality digitizing can create higher reject rates thus increasing production time, which is why Thread Branders strongly suggests using our digitizing to insure your order is produced with the quality you expect.
Our "Primary Color" list is our most popular colors. These colors are always in stock with spools enough to run every machine.
Our "Secondary Color" list is colors in stock but not in quantity enough to run all machines. Selecting secondary colors might affect order production times.
We will bring in non-standard colors upon request. Non-standard colors have an added cost.